– Research published by Reliable Business Insights
– Projected CAGR (compound annual growth rate) of 14.6%
– Global market valued at $22.1 billion
– MPS market growth driven by:

o shift in demand from ownership to outcome-based solutions
 moving away from the capital-intensive model of buying and maintaining a fleet of
printers to an operational expenditure model where a third-party provider guarantees
uptime and cost predictability
 driven by the pressing need to control spiraling print costs, which extend far beyond
device hardware to include energy, paper, toner, and the manual labor required for
break-fix maintenance.

o dealers are no longer just hardware vendors; they are becoming integrated IT service divisions
o partnering with or acquiring independent software vendors to offer increasingly sophisticated
monitoring and data analytics platforms
o single point of accountability to clients across diverse geographic and operational footprints
o offering flexible, tiered contracts and modular services that allow clients to start with a basic
device optimization audit and scale up to full print security and workflow automation
o absolute necessity for compliance in regulated sectors such as healthcare and finance,
where a managed, audited print trail is non-negotiable, thereby insulating demand from cyclical
downturns
o real-time telemetry on toner levels, click counts, and device health allows for predictive
maintenance, reducing downtime by up to 40%
o technology focus has pivoted to security, as printers, copiers, and multi-function devices are
now network endpoints, which are prime vulnerabilities for cyberattacks
 providers are now integrating advanced security suites that continuously monitor the
fleet for anomalies, encrypt data at rest and in transit, and enforce strict access controls.